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Thursday, October 5, 2017

Why Workplace? Why Now?

Why Workplace? 

Workplace by Facebook has the potential to transform communications at MVCC. With 70 percent of adults older than 25 using Facebook, it presents a familiar tool to dramatically change the way we communicate internally. Workplace can help evolve our organizational culture in meaningful ways to maintain and ensure continuity and input among staff and faculty. Everyone has critical insights, and this is a platform to scale and accelerate opportunities to engage with peers and provide key feedback.

One of the most powerful features of Workplace is its search feature that makes it easy for users to find files, old messages, and much more. Being able to talk to each other is one thing, but being able to go back in time and find content is critical. Workplace will provide lasting benefits for us by becoming an ever-growing knowledge base.

One of our core values is “Model the way.” Looking at innovative, collaboration platforms like Workplace helps us create an interesting and creative culture in the organization. Some might feel that embracing a leading-edge platform is a bit of a risk, but I believe it is an approach that is likely to be rewarding. 

There are three significant ways in which I believe Workplace can transform the way we communicate.

More efficient meetings: You’ll notice that many of the initial “groups” that have been created are committees and councils related to governance. Meetings can become more efficient if group members use Workplace to have conversations between meetings and share status reports and perspectives. As a result, the actual face-to-face meetings can be spent on important dialogue and debate versus the typical agenda comprised of mostly status updates and review, which leaves few moments for substantive conversation.

Increase awareness and sharing of ideas: Groups and individual posts can be used to share ideas and observations that stretch the thinking of others. The more we create affinity groups, post announcements, share articles, links, and other resources, the more we can connect ideas and find creative solutions. We can crowdsource our biggest challenges by engaging everyone in the solutions. As multiple authors like Steven Johnson write, great ideas come from a series of creative collisions, and the more organizations can find ways to create space for those collisions to occur more naturally and frequently, the more innovative the place will become.

Strengthen social connections: In this fast-paced society, slowing down enough to connect can be a challenge. Workplace provides an easily accessible platform for people to connect at work. Rather than leaving it up to chance or busy schedules to connect us in the hallways, colleagues also can connect on shared interests via Workplace. As individuals can join affinity groups with social interests via Facebook, they can do the same with Workplace. For example, if one person creates an open group titled “Adirondack Outdoors,” anyone who likes hiking or skiing could easily connect with co-workers who have similar interests — co-workers they might not have a chance to meet otherwise. Similarly, someone could create a closed group only open to a more defined group of co-workers to open lines of ongoing communications on shared topics of interest.

Why Now?


Our community faces a number of significant challenges, and MVCC is at the heart of offering solutions, so we need to be at our very best as an educational and community resource for the region. Society is changing quickly and in significant ways, and education is transforming even faster, with open educational resources, virtual reality, and artificial intelligence advancing exponentially. For MVCC to remain relevant and competitive, we need to continue finding creative solutions and, with limited resources, continue making the most of our efforts. An ever-changing and more complex future requires us to collaborate in new ways that can only occur by embracing the fact that information is power and connection is current to light the way. Workplace by Facebook is the energy grid by which we can accelerate our work together.

We’ve had more than 300 faculty and staff join Workplace in the first week alone. My expectations are that this will be an organic effort that evolves at the pace at which people are comfortable using it.  I imagine there will be some “voyeurs” initially waiting to see who posts what, but I anticipate that the more people post and use the platform to try new ways of sharing ideas and information, the more we’ll all reap the benefits I’ve described in this post.

Let’s get started. 

If you have any comments or questions, please contact me directly at presblog@mvcc.edu.

Tuesday, September 5, 2017

Two Dimensions of Our Core Values


I love MVCC’s Core Values. They represent the essence of who we are and who we strive to be through four actionable phrases that seemingly have countless layers and dimensions worthy of reflection and exploration. While on a recent morning run, I came upon the significance of how important it is to think about our Core Values guiding our behavior not only with our students, but also with each other. 

For us: Model the Way: “The Way” is not completely defined, and that’s intentional. Modeling the way is about initiative, solutions, effort, reliability, civility, emotional intelligence, and doing the right things in the right way for the right reasons. Yes, we model the way for our students, but we also model the way for each other.  Inspire Confidence: While it’s important to inspire confidence in our students, it’s also important to do that for each other. We need confidence in ourselves, in each other, and in our organization to be able to take risks and stretch ourselves beyond our comfort zones to do the extraordinary. Sometimes that confidence is needed to just make changes that seem scary or difficult. We all need confidence, and sometimes we just need to find it in each other.  Encourage Excellence: As Debbie Fields of Mrs. Fields Cookies is credited with saying, “Good enough never is.” Given our mission and commitment to our students and community, excellence must be the goal in everything we do. It goes beyond encouraging our students to pursue excellence. We must encourage it in each other. The 70+ year history of this college and the legacy of countless story of excellence and exceptional performance requires each of us to relentlessly pursue excellence and encourage it in each other.  Embrace Community: As our community’s college, we do more than reflect our community, we embrace it. Our Utica and Rome Campuses are the go-to places for large-scale community events in both cities, and Team MVCC galvanizes faculty and staff support for numerous community causes. Additionally, our Educational Outreach Center provides a long on-ramp to educational success from inner-city Utica for those who need it, and MVCC’s thINCubator serves as the hub of the new business startup ecosystem in the region. For students: Model the Way: Like it or not, we are role models for our students. The way in which we go about our jobs should represent the best of the world of work for them. They watch everything we do, and that warrants each of us bringing our best to everything we do each and every day, giving our students something they can model in return.  Inspire Confidence: Learning is all about change – going from one state of knowing to another – and change can be scary. The confidence that so many of our students must gather and act on can be the difference between persisting or dropping out of college. Too many of our students have been told why they can’t do things instead of receiving encouragement and support, and knowing that we believe in them. While others may focus on their weaknesses, we focus on their strengths.  Encourage Excellence: A great deal of research shows that people have a tendency to rise to the expectations others set for them. Our students are no different. The reason this is a core value at MVCC is that encouraging excellence carries a very important corollary, and that is incredible support. We set and keep the expectations high for our students, but we follow that up with providing them with outstanding support along the way. It all comes together in how we encourage excellence in all of our students.  Embrace Community: According to research from the Gallup organization, being connected to your community is a key aspect to personal well-being. We embrace our community through our student profile with numerous newcomers and more than 20 different languages on campus, an active LGBT community, our Cultural Series, and Diversity and Global View graduation requirement. Embracing community means finding value in every person and everything by fostering culture and connections and taking pride in who we are.

Wednesday, April 26, 2017

Why I Run

MVCC President Randall VanWagoner running in the 2015 Ted Moore Run/Walk.
Why I Run

I’ve always considered myself an athlete, but I never ran without a ball.

I played a wide variety of sports growing up, but when I went to my one and only day of middle school track practice, I stopped after the first half mile and left to wait for my mom to pick me up. I didn't see the fun in running. Without some kind of ball, I didn't have a “why” to run, so I didn’t.

My running world changed in 2007 when my family and I relocated to the Mohawk Valley. I was encouraged to run in MVCC’s annual Ted Moore Memorial 5K Run/Walk, so I asked my oldest daughter, who was still in elementary school at the time, to run with me. We survived it, and better yet, we had a fun time running together. As we learned about the Boilermaker Road Race, our entire family began running in the 5K each year for that event. We all enjoyed running down Court Street to the finish line with the crowds cheering along both sides of the street. It was like getting the full Boilermaker experience, but only running one-third the distance.

In 2010, Steve Zogby gave me the encouragement to run the Boilermaker 15K. He said, “C’mon, you should do it! All you have to do is make sure you can run six miles and the crowd will carry you the rest of the way.” I since have said those very words to multiple people, trying to pay it forward because I’m so glad I took Steve’s advice. I ran the 15K that year, and thought I had checked it off my bucket list. I kept running the Ted Moore and Boilermaker 5K races with my family each year, thinking that was enough for me.

But over time my “why” became abundantly clear.

We have a Wellness Council at Mohawk Valley Community College, and I attended a workshop on well-being that covered research by the Gallup organization. I made a commitment to improve my physical well-being and set a goal of running the Boilermaker 15K again in 2016. As springtime came, I found myself enjoying the reflective time to run and quiet my mind. I became more centered and focused at work and more present in my interactions with others. I also became more aware of my diet and began eating a little better, which led to lowering my weight, which led to feeling better each day.

My “why” I run became to feel better and be better.

I ran the Ted Moore 5K last spring at my best time ever. We had more than 200 people participate, and had our largest fundraising effort ever for the Ted Moore Memorial Scholarship. It was a great day for the MVCC community. Late last summer, my oldest daughter and I ran in the Crim Festival of Races 10-mile race in Flint, Mich., where I grew up. We were part of a Boilermaker Road Race group that traveled there in a show of solidarity with the City of Flint and its water crisis. The only two road races that sent people were the Boilermaker and the Boston Marathon — a pretty powerful statement.

My “why” I run gained a couple more points: to support great causes and to connect to the best of being human.

I started running every time I traveled somewhere new. I mapped out routes through parts of cities I might not otherwise see. I ran my first-ever Race to the Canal 5K along the Erie Canal.

My “why” I run now includes to see interesting sights and places.

On Boilermaker Sunday 2016, my family and I once again worked our morning routine like clockwork with all the friends, rides, pick-ups, drop-offs, and meet-ups. My wife and youngest daughter ran the 5K, as ever, and our oldest daughter and her friend ran the 15K, as did I. The local adage is true — if we could bottle the sense of community pride that’s evident on Boilermaker Sunday, the other 364 days around here would be incredible. Running down Culver Avenue, the Memorial Parkway, Champlin Avenue, and Whitesboro Street with so many friendly faces is uplifting. The views from Valley View are phenomenal and the feeling of running down a crowded Court Street through the finish line is exhilarating.

My “why” I run now is attached to something bigger than myself. It’s about being part of this community and touching a unique collective experience that can’t be replicated.

I would love to go back and tell my seventh-grade self “why” people should run. I’m forever grateful to this community for helping me discover my own “why”. This year, as the Ted Moore Run/Walk celebrates its 20th anniversary and the Boilermaker celebrates its 40th, I hope even more people discover their “why” and turn out in record numbers.

If you have any questions or comments, you can contact me directly at presblog@mvcc.edu

Monday, March 13, 2017

John D. Plumley — A Life Well-Lived

John D. Plumley speaks at the ribbon-cutting ceremony for the renovated John D. Plumley Complex at MVCC's Rome Campus on February 10, 2017.
John “Jack” D. Plumley passed away suddenly on March 9, 2017. The John D. Plumley Complex on the MVCC Rome Campus is named in his honor. It is a fitting tribute to a man who served as Oneida County Executive from 1982-1991 and had the vision to support a vibrant branch campus for MVCC in Rome. In the same way the Rome Campus sits in the geographic heart of Oneida County, Jack Plumley represented the heart of this area. He was open, accessible, challenging, caring, and supportive, and made people’s lives better through his manner and way.

John Plumley at the site of construction of the Plumley Complex at MVCC's Rome Campus in 1990-91.

During my ten years at MVCC, I had the good fortune to get to know Jack through several conversations, correspondence, and a few memorable lunches. He was an incredible storyteller who had a deep knowledge about this county — when it was at its best and when it wasn’t. I learned so much from him. Jack was the kind of person who could get to the heart of a subject and cut through the fluff, often finishing interesting stories with pearls of wisdom like, “there’s always more than one side to a story — remember that,” or “not everyone’s motivations are pure, but make sure yours always are.” After every encounter or exchange I had with Jack, I always found myself motivated to be a better person, work harder, or dream bigger. I imagine his imprint was that way on most others who had the good fortune to have Jack in their sphere.

As we shared some time together at the ribbon-cutting of the John D. Plumley Complex on February 10 — nearly one month to the day prior to his passing — it was great to see the twinkle in his eyes as he took in the transformed facility that began with his vision so many years ago. And just as I thought we were all good, he said, “Every president should know that a college campus is never finished — the work goes on and you can never rest.” I imagine he shared that nugget with me because that is how he lived his life. Every leader should know that a community is never finished — the work goes on and you can never rest.

The legacy of Jack Plumley will not only remain in his incredible family and the MVCC Rome Campus, but in the hearts and minds of so many friends and acquaintances that he guided, mentored, and touched so deeply, or the millions of laughs he created throughout a life worthy of a great story.

If you have any questions or comments, you can contact me directly at presblog@mvcc.edu

Friday, January 20, 2017

Finding Strength and Value in Data


MVCC recently held its third annual Data Summit to kick off the Spring semester for faculty and staff. As we collectively paused to consider assessment results and progress made through our Strategic Plan, Catalyst 2020, I was struck at how symbolic this Data Summit is of the College living its values of encouraging excellence, inspiring confidence, modeling the way, and embracing our community.

Researcher Brene’ Brown says “excellence comes from vulnerability” so to encourage excellence is to encourage a sense of being vulnerable, allowing ourselves to really be seen, imperfections and all. This requires us — individually and collectively — to put our egos aside and open ourselves up to being vulnerable in order to be receptive to ideas and changes that can make us wholeheartedly committed to being better, as people and as an institution.

Allowing vulnerability takes great courage, and courage is a pre-requisite to inspiring confidence, as it allows us to admit that we are less than perfect. Tapping into our courage and inspiring confidence in ourselves — and others — builds on that gift of vulnerability and helps us find ways to improve.

It is the will to improve that helps us embrace our community by committing to finding new ways to be better on behalf of our students and community, all the while recognizing that the essence of a community college is to change as the community changes and reflect its needs through our programs and services.

When we accept the important work of identifying what data to collect, then collect it, analyze it, and apply it, we model the way by doing what’s right — even though doing what’s right is not always easy. As business consultant and author Jim Collins found in his research on organizations that go from good to great, they employ what he calls the Stockdale paradox — the unwavering faith that things will get better while simultaneously confronting (if not embracing) the brutal facts. Not all data tell you what you want to hear, and sometimes it can be brutal.

Having an organizational culture that is transparent enough to shine a light on critically important data — and trusts enough to collectively and productively analyze and apply it — is a special thing. Picture what can happen if we all increase our curiosity with data as a means to make things better. It doesn’t happen easily in organizations. It does, however, put us in the fortunate position to shift from our natural tendencies of finding blame and excuses to the more productive and better part of ourselves, exploring ideas and identifying solutions.

It’s not surprising that our culture is evolving in this manner. More than 70 percent of full-time employees have taken the Gallup Strengthsfinder. The top five themes across all the employees who have taken Strengths at MVCC are Learner, Input, Empathy, Responsibility, and Achiever. My Arranger strength can’t resist the chance to “arrange” these themes. The Learner and Input themes (and all those themes connected to them) open us up to wanting to collect more information and understand it. The Empathy and Responsibility themes strike an emotional chord that makes us want to do better on behalf of those we serve. And the Achiever theme puts into action all of the passion and energy in our minds (Learner/Input) and in our hearts (Empathy/Responsibility). Now that we know our top five themes as an organization, we continue to draw on them and turn them into our strengths.

If you have any comments or questions, please contact me directly at presblog@mvcc.edu.