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Monday, November 9, 2009

Entrepreneurship Revisited

After more than 100 posts on this blog, I’m finding myself revisiting previous posts with a new perspective. A little over a year ago, I wrote a post about how interesting it might be if the Mohawk Valley region branded itself around Education, Environment and Entrepreneurship in similar fashion to Saratoga Springs with their History, Health and Horses theme. I received a few interesting responses on that post, some offering their own ideas and others picking up on the importance of entrepreneurship.

Along those same lines, I had a very interesting conversation recently with a lifelong Mohawk Valley resident and very successful businessman. We talked about the state of the economy and the fundamental shifts at work with regard to manufacturing and globalization – the cost of doing business and producing goods in New York State versus, say, China. I shared that this is the first time in my career where I find it very difficult to identify exactly what new programs we need to develop, because it’s hard to see where the jobs are going to come from – other than everyone hanging their hats on the new “green economy.” I referenced the “Shift Happens/Did You Know” video that I included in one of my earliest blog posts. My favorite component of that video speaks volumes to what we’re up against – “We are currently preparing students for jobs that don’t yet exist…using technologies that haven’t been invented…in order to solve problems we don’t even know are problems yet!”

It got me thinking again about the importance of entrepreneurship. Wouldn’t it be better to have ten small businesses that grow to 100 employees versus having a single employer, likely not rooted in this area, with 1,000 employees – that could come and go and at any time? Then the challenges with teaching entrepreneurship came to mind – budding entrepreneurs often don’t want to spend time sitting in classrooms while we as educators, by our nature, wrestle with the need to be more entrepreneurial in one of the most secure professions available.

My latest thinking on this is that perhaps entrepreneurship is a future component of general education. I haven’t seen it anywhere else, but we talk about new transferable skills like problem solving, critical thinking, human relations and creativity…perhaps all of these can converge into the notion of entrepreneurial spirit. Manufacturing peaked in the U.S. in 1979 and will never be what it was. I’m increasingly of the belief that entrepreneurship is what will drive the new economy – once we know what that looks like. All signs point to the fact that the new economy is likely years away, so MVCC may as well begin preparing for it today by thinking about these notions. If we can’t identify what the jobs of the future will be, why don’t we start by training people to develop their ideas along with their plans and practices to make their businesses and organizations better by creating those jobs that don’t yet exist and invent those technologies and processes that haven’t been invented yet through entrepreneurial skills and spirit that all of us need? If you have any thoughts on this, please contact me at presblog@mvcc.edu.

Monday, November 2, 2009

The New Equilibrium

Just a short 18 months ago, I remember a hallway conversation where someone said that “new ideas had trouble seeing the light of day around here” because too many of us had the habit of quickly punching holes in a suggestion that might lead to doing things differently.  The good news is that new ideas are far more welcomed here than ever.  The bad news is that new ideas are far more welcomed here than ever…

The past week or so has provided the opportunity to have multiple conversations with individuals and groups about the pace of change at the College.  We talked about it at a Cabinet meeting and a Think Tank meeting, where comments were made regarding the emerging sense that it’s becoming increasingly difficult to keep track of all the changes.  It’s not just about the reorganization, change is coming from all angles - a tweak to this system; a shift in that office; a sudden refinement to whatever process. The College has been very successful for sixty three years – certainly some changes were needed, but now it feels like everything is changing.  In addition, the pace of change is straining our ability to keep everyone informed of this or that change.  In short, it’s just hard to keep up!

Although adjustments will still need to be made, it’s incumbent on all of us to let a few things settle in for a bit – to the extent possible.  Having to respond to double digit enrollment growth, it’s challenging – if not impossible - to say slow down.  I think it’s more, really, about working together.  It’s making the extra effort to talk through differences; reach common priorities; and leverage change for the greatest return to our students.

Concentrating our efforts to make system changes, and include communicating with others in a timely fashion, so that we can all  make better use of our time and increase our success is most important (it’s not always about allusers emails or an hour meeting just because we scheduled an hour). 

Certainly refining our processes is important, but we also need to think about how those changes effect other areas of the College – taking care to address concerns openly as they arise, to insure that all those who want to be part of MVCC’s future are able to do so.  Keeping the big picture in mind and thinking through the timing of changes will help everyone thrive and minimize change fatigue throughout the College.

These notions of change prompted me to revisit a blog post of mine from last May on the punctuated equilibrium model of change – Tushman and Romanelli’s notion of organizations experiencing periods of equilibrium interrupted by punctuations of change.  They stated that a healthy organization can move from a state of equilibrium to punctuation and emerge stronger and healthier as it experiences the next period of relative equilibrium. When the next punctuation occurs, it's generally shorter because the organization is better-equipped to handle it. Over time, as the organization becomes stronger and more effective, the periods of equilibrium are shorter so the punctuations come quicker, but they are less significant because the organization is better equipped to respond and absorb the associated changes.  Safe to say, we’re experiencing a fair sense of punctuation right now - but I know we’ll get through it and catch our breath in the new equilibrium.  If you have any thoughts on this, let me know at presblog@mvcc.edu.

Monday, October 26, 2009

The Fourth Leg of the Stool

Last week, Governor Paterson announced his proposals for a two-year deficit-reduction plan to close a projected $5 billion budget gap – that’s the good news. The bad news is that the deficit is projected to be closer to $15 billion next year when the stimulus dollars expire. The proposed 11% across the board cut to state agencies would result in $90 million in cuts to the State University of New York and an additional $22.7 million in cuts to the 30 community colleges, which could mean close to $1 million in cuts to MVCC in this fiscal year. The proposed reductions also recommend a $26.2 million cut to the state Tuition Assistance Program (TAP) that is supposed to offset tuition costs for the neediest students. While these cuts are only proposed recommendations in the face of unprecedented budget shortfalls, they are simply an overall continuation of declining governmental support for community colleges in New York in the past thirty years. The pressure on county governments is also increasing their financial stress and limiting their ability to meet their financial obligations to their local community colleges – Oneida County is doing its best, but even that is not likely to get much better in the next few years.

In light of these fiscal realities, community colleges are facing significant enrollment increases – redefining the notion of “doing more with less.” Rather than closing our open doors and limiting admissions, community colleges must increase our resolve and commitment to student access and student success. While we can continue improving our processes and gaining efficiencies wherever possible, the unstable three-legged stool of state aid, county support and student tuition comprising the primary revenue streams is no longer adequate.

What we’ve known for so long as “alternative revenue streams” – grants and fundraising – are increasingly no longer alternative. Rather, they are becoming essential elements to providing consistent support for maintaining the dynamic nature of our enterprise at MVCC. The current realities of grants are such that most colleges are finding themselves having to apply for nearly six times as many grants to receive the same level of funding. This leaves fundraising as the primary fourth leg of the funding stool.

In years past, the College would conduct the United Way campaign in the fall, wait for it to be completed and then send an additional request to faculty, staff and board members for donations to the MVCC Foundation. The past two years, we have had successful campaigns of over $25,000 to raise funds for the Access Fund for students who fall just beyond the line of qualifying for federal and state financial aid packages. This year, we are combining the two campaigns and making a single request to faculty, staff and board members. Our goal is to dramatically increase participation, so our focus is on the number of people giving something –whatever they can – more so than the actual dollar amounts. When combined with participation in two Team MVCC events, a donation in the combined campaign will qualify donors for the Four-Runners Club – two donations, two events. Together with the institutional advancement staff, I’ll be facilitating campus conversations this week to share more information about the significant challenges facing our community, our college and our students and the meaningful work of the MVCC Foundation and the United Way in helping to keep programs and services accessible to all who have the ability to benefit.

If you have any thoughts on these items, please contact me directly at presblog@mvcc.edu.

Monday, October 19, 2009

Intangible Resources

Previous blog posts have described our involvement in the Strategic Horizon Network as one of 13 community colleges engaged in “common learning through uncommon experiences.” I have described our involvement in broad terms and have yet to write directly about one of the Network experiences – until now. The fall Colloquium was titled “Internal Sustainability – Leveraging our intangible resources.” A guiding concept for the 2 ½ day experience was the triple bottom line of internal sustainability – leadership, engagement and stretch. I was fortunate to be joined by a team of ten other faculty and staff from MVCC, which in itself is a powerful professional development experience.

The program followed the normal rhythm of an opening presentation Sunday afternoon that included a conceptual mini-lecture on building a vibrant organizational culture followed by three colleges presenting their approaches to leadership development for their faculty and staff. A reception and dinner closed the evening where we were able to mix and mingle with team members from other network colleges from around the country – California, Colorado, Maryland, Massachusetts, Ohio, Oklahoma, and Pennsylvania. Monday provided a fantastic presentation that gave us insight into how Zingerman’s has developed an innovative and high performing organization of eight different businesses that carry the same brand of great food, great service and great finances. We spent the afternoon at Greenfield Village – an amazing living history museum created by Henry Ford – where we heard about their approaches to recruiting, developing and retaining a happy and high performing workforce. On Tuesday, we heard a presentation from one of the network colleges on their work with reviewing their processes by collecting and analyzing meaningful data and taking action through courageous conversations and improving their operations one process at a time.

The intensity of the Colloquium and the quality of the presentations and experiences left our heads full of ideas and emotions. I leave all of these Network experiences feeling renewed and inspired about the magic of the work everyone does each day at MVCC. During the past 16 months, we’ve been able to send teams to four colloquia and one team on a learning site visit – providing 31 different faculty and staff with uncommon experiences. The exposure to concepts outside education and best practices from other colleges provides a firm grounding from which to approach the future and rich ideas and notions to pursue here at MVCC. If you have any thoughts on this post, please share them with me directly at presblog@mvcc.edu.

Monday, October 5, 2009

The Need for Lifelong Learning

Noted community college leader Edmund Gleazer once wrote, “If you were to set out on a journey across the desert, you could not carry enough water to last the entire journey. It would make sense to have stations along the way where you could get water as you needed it. Education is much the same. Why should youth be expected to attain all of the learning they will need for their entire life? Why not have stations throughout life where one can learn as needed?”

Gleazer’s metaphor speaks volumes toward the importance of lifelong learning. So did a recent meeting I attended, where the New York State Office of the Aging presented to a group of community college presidents on the increasing significance of our aging population and the implications for community colleges.

The general trends are well known. More people are living longer, and the generations that follow are smaller. We also know that the economy is forcing working adults to change jobs and even careers. MVCC already sees this phenomenon in the stressed-out social worker turned chef; the retired firefighter in the nursing program; or the downsized assembly-line worker taking machining classes. A recent national survey by the AARP highlights the importance of community colleges for many of these people: out of 30,000 recent career changers ages 42 and older, more than one in four had taken courses at a community college as part of the process.

Although MVCC has more than 1,500 adult students 25 years or older enrolled this fall, much of our emphasis and reputation is anchored in the younger, recent high school graduate population. This is incredibly important and we do a great job to open our doors for about 30% of all high school graduates in Oneida County each fall, but we also know that by the year 2019, the population of high school graduates will be substantially smaller than it is today – requiring us to secure 37% of each graduating class to maintain our healthy enrollment.

Another 21% of Oneida County residents age 25 or older don’t hold a high school diploma. How can MVCC reach out and help these individuals chart a career path toward a more fulfilling life? Only 18.3 percent of our county's residents ages 25 and older have completed a bachelor's degree or more, compared with 27.4% statewide. What role can MVCC play in helping our community, which is rich in educational institutions, reap more of the benefits of lifelong learning? To borrow Gleazer's concept, how can we help our community members make it across the educational desert?

Whatever the answers are, they will require us to take a close look at making MVCC as welcoming as possible; as inviting and effective as can be; and home to programs and services that are responsive to the needs of individuals from every age group. We don't want people to stumble across us in the middle of a desert -- better for us to present ourselves to people in ways that are enriching and well received. We have what it takes to make these good things happen, but we won't succeed unless we address all age groups' needs more intentionally, sooner rather than later.

If you have any ideas on how MVCC can better serve adult students, let me know at presblog@mvcc.edu.

Monday, September 28, 2009

The Barnfest and Hard Work

Although this is only our third fall in this community, my family and I made what has become our annual trip to the Barnfest in Remsen City, USA.  Our Barnfest experience last year created a sense of anticipation as we traveled north on Saturday – the radio never went on as the conversation was chatty, lively and brisk the whole ride.  As we turned off Route 12 and proceeded down the road into town, we all commented on the earliest leaves that had already turned.  We parked at the Remsen train depot, just as we did last year, and found our way to the main thoroughfare.
We were met with scents of fried dough, gyros, kettlecorn and cheesesteaks – the overwhelming number of people descending on this small town was inviting.  As the afternoon passed, I alternated my time between packmule, foodhandler and mobile ATM as my family transitioned from one craft booth to another.  While they smelled the homemade candles and perused the handcrafted jewelry, I had a chance to take in my surroundings – tents, booths, crafts, and food along with garbage cans, powerchords, music, and smiling faces serving thousands of people in a slow moving river of willing shoppers.  My thoughts quickly focused on the incredible amount of hard work that was necessary to make this special community event a reality.  After exchanging “hellos” with a number of MVCC faculty and staff moving among the crowd, we bought a bag of cinnamon roasted cashews from an outgoing young man who introduced himself as an MVCC student who plans on transferring to Cornell next fall.  My thoughts quickly turned to the massive volume of work by MVCC faculty and staff that was necessary to get this fall semester off to such a great start.
This past week, I had the opportunity to get out on campus (both Utica and Rome) more than I have in the past few weeks.  I talked to a lot of students (including a monthly student lunch arranged through Student Activities) and chatted informally with a number of faculty and staff.  I got the palpable sense that faculty and staff are working extremely hard. So much effort has gone into accommodating 10% more enrollment than we did last fall.  Staff are fundamentally rethinking systems and processes – implementing waitlists and electronic billing helped us respond to student demand and serve students more efficiently.  As class sizes and the percentage of seats taken increased, faculty accommodated more and more students.  All this means significant increases in student advising needs, papers to grade, quizzes and tests to review, rooms getting cleaned more often, parking and other issues. When I say our community needs us more than ever, I also believe that means we need each other more than ever.  We’re being asked to work harder AND smarter, which often requires small changes that naturally follow the kind of big changes that are currently being implemented.
Like the stunning success of Remsen’s annual Barnfest here in the Mohawk Valley, the success of MVCC lies in a large group of people who share the commitment, determination, persistence, and willingness to work hard every day to make it so.
Accommodating community demand and enrollment growth, while simultaneously working together to improve service systems; further hone teaching and learning processes; and take on a number of important initiatives to help improve this unique organization requires each of us to bring our best to work everyday.  I can’t say how proud I am to work at MVCC, with so many people who bring the College’s very powerful mission to life on a daily basis.  If you have any thoughts on this post, please contact me at presblog@mvcc.edu.

Monday, September 21, 2009

Strategic Horizon Network Update

Last week the College hosted Pat Carter and Dick Alfred who were both on campus for their annual visit as part of MVCC's membership in the Strategic Horizon Network (SHN).  The SHN is a network of 14 community colleges interested in creative approaches to the future who are all committed to the development of their faculty and staff.  Through two annual colloquia and special learning site visits, MVCC has supported more than 25 different employees' participation on teams to these experiences during our first 16 months of membership.

The first purpose in Dick and Pat's visit was to have Pat facilitate different conversations last Thursday with a variety of individuals.  She spent the morning with two groups who spend a lot of time serving students - one in direct service with getting students enrolled and one group that works a great deal with providing student support to help them achieve their goals.  To make the most of the conversations, participation was limited to ten people or so identified by the Cabinet to have broad functional representation in the small groups.  Pat provided an overview of the SHN and some special initiatives currently underway in the Network.  She also facilitated a discussion about how we serve students and got people talking - perhaps in new and different ways than in the past.  She then had lunch with a group of directors responsible for many of the offices represented in the morning discussions.  Pat spent the afternoon in separate meetings with the support team and administrative team in Academic Affairs - not to assess the reorganization at such an early stage, but rather to simply check in and provide an opportunity for everyone to reflect on the changes underway.

The second purpose of Dick and Pat's visit was to have them facilitate the first segment of the Strategic Planning Committee's (SPC) annual fall retreat.  Dick did a very nice job of presenting the concept of abundance - a framework of analyzing organizational health on a continuum of wellness.  The pursuit of abundance focuses on leveraging strengths and building on what works through pursuit of the possibilities - in contrast to a deficit-correcting approach that always looks at what's wrong and needs to be fixed.  It was interesting to have Dick's abundance presentation first thing in the morning of the retreat to set the tone for the day.  It gave us a new vocabulary and a new way to think about things as the SPC considered where the College is currently and where we need to go given the external trends to which the College must respond.

The same day as Pat's discussions with the small groups, the Cabinet joined the Board of Trustees in their annual fall retreat, which included a presentation and conversation with pollster, author and former MVCC faculty John Zogby at his headquarters on Broad Street.  John's recent book, "The Way We'll Be..." tracks changes in polling results over the last 20 years and our conversation allowed us to consider how those trends might effect MVCC.  Taking time out to reflect on where we've been, where we are and how we'll be is an important and energizing annual fall activity to keep the College's Strategic Plan relevant and useful.  If you have any thoughts on any of this, please contact me at presblog@mvcc.edu.

Monday, September 14, 2009

SUNY Visions

This weekend I attended the New York Community College Trustees Association Fall Institute in Albany. The keynote was delivered by SUNY Chancellor Nancy Zimpher. When the Chancellor visited our Utica Campus June 5th, as the first community college visit and second overall of her sixty four campus tour, she openly shared her leadership philosophy, that "vision is critical for good leadership; vision should be created at the hands of many and, most importantly; bold action must be taken to bring that vision to life.” Her energy, intelligence, and warmth was inspiring.

Three months later, Dr. Zimpher has made good on her word and completed her tour of all 64 campuses, where she listened to the needs and perspective of each campus - collecting input for a new strategic plan for the State University of New York. Her next steps will be to conduct regional meetings, with the support of a statewide committee of 200 constituents. By the end of next spring the plan is to synthesize a voluminous amount input into a clear set of strategic goals to drive the plan. You can see just how much the Chancellor welcomes input into this process by reviewing the Chancellor's Corner on the SUNY website http://www.suny.edu/chancellor/.

A comprehensive strategic plan for the University will clearly define priorities, coordinate and focus the collective energy of the 64 campuses, and elevate the system to new heights. Dr. Zimpher likes to highlight what she calls the New York trifecta of public higher education in the SUNY system - education that is *high quality, *accessible, and *affordable. Everytime I've spoken with Dr. Zimpher and everytime I've heard her speak, I get excited about the emerging vision for SUNY and even more excited about the possibilities of actually leveraging the strengths of the largest, most diverse university system in the country to the benefit of our country, our state, and the local communities we serve.

MVCC has so many exciting things happening, it would be great if we could amplify our efforts as part of a more focused and significant University system. With Chancellor Zimpher leading the way, I have a renewed sense of hope for the potential of the SUNY system and I hope you do as well. If you have any thoughts about the Chancellor's planning process and the bright future of SUNY, please contact me at presblog@mvcc.edu.

Wednesday, September 9, 2009

Abundance and Potency

As we experience and respond to double-digit enrollment growth this fall it’s important to continue looking forward. Equally important is the consideration of how we might approach that future and the opportunities and challenges it will certainly present us. Will the focus of our approach be on what’s wrong or on what’s right? Our collective approach to this future will have a distinct and profound effect on the kind of institution MVCC will be, to both the students and the community we serve.

The Strategic Planning Committee will conduct its annual fall retreat later this month.  It will be facilitated in part by Dr. Richard Alfred and Patricia Carter from the Center for Community College Development – the two principals driving the Strategic Horizon Network (a national network of 14 community colleges, of which MVCC is a member). Dr. Alfred is also co-author of the recent book, “Community Colleges on the Horizon – Challenge, Choice, or Abundance.” Some key concepts from this book are central to the work of the Strategic Horizon Network and, I think, serve as important considerations for the future of MVCC.

Alfred and his co-authors write, “Institutions that work from a deficit-correcting perspective produce incremental gains as resources are committed to eliminating problems that stand in the way of getting work done. Conversely, institutions that work from an abundance perspective – valuing strengths and leveraging resources – generate outcomes that are disproportionate to the resources they are working with. The difference between creating the positive and eliminating the negative is subtle but potentially powerful, and it has important implications for organizational development in community colleges” (p. 29). We have many strengths that can easily be amplified into extraordinary outcomes, if we can only see them - and embrace them - together.

Alfred continues that “cynicism is apt to prevail and there is a tendency to focus on what the institution is doing wrong instead of what it is doing right. Negative experience somehow seems to occupy a more prominent place in our memory and to have a stronger effect on our emotions and cognition than positive experience. This tendency is not without reason: it is an oversight to ignore a positive event, but potentially an invitation to trouble to ignore a negative event. This can be likened to a ‘survival instinct’ and it helps to explain why leaders and staff are more likely to pay attention to negative aspects of organizational life than those that are positive” (p. 129). We can’t ignore what’s not working as we would like, but I believe when we focus on what’s working right and how we can make it better, things that aren’t working well automatically surface. It follows that the problems are easier to solve when we’re trying to make something better versus when we’re simply focused on the problem and trying to fix it.

Somewhat related, the authors also discuss the notion of potency that – “implies an ability to achieve or bring about a desirable result…it can perhaps be most easily understood as the difference between work and commitment. People will work for money, but they will commit to a cause. Institutions that are potent comprise committed people with a collective efficacy for results”(p. 28). The notion of commitment is at the core of my convocation remarks – if all of us think beyond our jobs and commit to the cause of MVCC's stated vision and mission and care for the whole of the organization, we will see potency in our collective actions that will astound our students, our community, and maybe even ourselves!

If you have any thoughts on these ideas, please contact me directly at presblog@mvcc.edu.

Monday, August 31, 2009

MVCC Athletics - Commitment to Excellence

As fall classes begin, our broad focus is getting students off to a great start academically. At the same time, we recently took a look at the success of our athletic programs. For our success last season, we have received the trophy for second place nationwide in the National Alliance of Two-Year College Athletic Administrators Cup Competition. This honor recognizes our 20 athletic teams' performance in national championships in 2008-09 compared to more than 100 other community colleges in the non-scholarship division III category. The only college to best us this year? College of DuPage--a college of more than 34,000 students near Chicago. We've never taken anything lower than fourth in our division in the six years this competition has been held.

MVCC currently offers 10 men's and 9 women's sports, plus one co-ed team. This represents one of the largest and most diverse two year college intercollegiate athletic programs in the country. A quick summary of the excellence achieved by our more than 350 student athletes and outstanding coaches last year is as follows:

Team Accomplishments:

  • 6 Conference Championships
  • 2 Regional Championships
  • 5 Regional Runner-ups
  • 16 Final Four appearances
  • 2 National Championships
  • 1 National Runner-up

Individual Accomplishments

  • 34 All-Conference
  • 67 All-Region
  • 25 All-Americans
  • 3 Conference Players of the Year
  • 2 Regional Players of the Year
  • 3 National Players of the Year

Coaches of the Year

  • 5 Conference
  • 2 National

Academic Awards

  • 11 All-Region
  • 9 All-American
  • 4 Teams Academic All-American

Overall Record

  • 417 wins
  • 185 losses
  • 5 ties
  • NATYCAA Cup
  • .673% Winning Percentage
  • 2nd Place

This is a linear continuation of decades of success for our athletic programs. MVCC is proud of its 17 national championships, 107 individual national champions and 330 NJCAA all-Americans…330 all-Americans!

Our mission is to promote student success and community involvement through a commitment to excellence and a spirit of service. Clearly, our athletic programs highlight those elements of student success and a commitment to excellence. Congratulations to the athletes and coaches on an outstanding year. I look forward to cheering on their continued success in the coming year! If you have any thoughts about our athletic programs at MVCC, please contact me at presblog@mvcc.edu.