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Tuesday, September 26, 2023

The Multi-Generational Workplace – This Year’s Core Workshop

We often take for granted that we have four different generations working side by side in the modern workplace. It’s an element that, if overlooked, can contribute to friction, miscommunication, and issues that reduce the vibrancy and positive energy in a culture. To address these dynamics, the multi-generational workplace will be the focus of this year’s MVCC Core Workshop, an element of our Employee Enrichment Program.

The years sometimes vary by experts, but the generations are generally labeled as Baby Boomers (1946-1964); Generation X (1965-1980); Millennials (1981-1996); and Generation Z (1997-2012). While individuals certainly have their own unique characteristics, there are general attributes, preferences, and styles that can be applied to each generation based on shared experiences and the context in which they were raised. With the acceleration of technology, some preferences between generations have become more distinct; however, each generation has wonderful assets and perspectives that add to the diversity and productivity of the workplace.

Our summer Strategic Horizon Network colloquium was titled “Engaging the Multi-Generational Workplace.” MVCC joined teams from eight other colleges in Omaha, Nebraska, to hear from the Gallup Organization and Quantum Workplace about the three million workplace surveys they conduct annually. We then visited Mutual of Omaha, Union Pacific Railroad, Nebraska Medicine Health System, and the Omaha Public Power District to learn about their strategies and insights on the topic.

During the Omaha program, I learned about the four turnings of history and recently finished reading “The Fourth Turning is Here” by Neil Howe. The author provides an update on his previous research that identifies four generational archetypes (Hero, Prophet, Nomad, and Artist) that have appeared over the past 500 years in the Anglo-American historical pattern. These archetypes influence the ancient Roman belief in the saeculum — a natural cycle of civilization that occurs in four turnings (High, Awakening, Unraveling, and Crisis) over the period of a long life, roughly 80 to 100 years.

While one can identify shortcomings and certainly challenge parts of the framework, I do find it fascinating — just think about 80 years ago (World War II), and 80 years prior (U.S. Civil War), and 80 years prior (rethink the American Revolution as more of a Civil War between those loyal to the King and those of the rebellion). Here’s an eight-minute video where the author describes the four turnings and the generational influence in shaping them.

More directly related to the modern workplace, research from employee engagement surveys conducted by the Gallup Organization and Quantum Workplace has found that despite the differences between generations, individuals want the same things regardless of their age or generational grouping:

  • Reasonable and fair compensation
  • Flexibility
  • Connection between their daily work and greater purpose
  • Recognition for a job well done
  • Opportunities to learn and grow

As a public community college committed to student success and community development, we strive to provide these five elements to the greatest extent possible. MVCC’s Core Workshop represents a unique opportunity for each of us to learn and grow. It’s a chance to have a shared experience with common information — usually just 60 to 90 minutes — with colleagues we may not interact with on a regular basis. I look forward to the conversations that come from this year’s workshop.

If you have any questions or comments, please contact me directly at presblog@mvcc.edu